Legal
Privacy Policy
This policy explains what personal information VIP Cargo Services LLC ("VCS", "we") collects through this website, how we use it and the choices you have.
Last updated
Who we are
VIP Cargo Services LLC, 239 US Highway 22 East, Suite 201, Green Brook, NJ 08812, USA. You can reach us at [email protected] or (908) 440-0999.
What we collect
- Details you send us through our quote and contact forms, by email or by phone: your name, company, email address, phone number and the shipment details you provide.
- Information our team needs to quote, book and document your shipments, such as consignee details and commercial documents.
- Basic technical data, such as pages visited, device type, IP address and approximate location. This website is hosted on Cloudflare, which processes this data to deliver and protect the site, and our forms use Cloudflare Turnstile to check that a person, not an automated program, is sending them. This can involve cookies and similar technologies.
Payments are made on PayCargo, which collects and processes payment details under its own privacy policy. We do not see or store your card or bank details.
How we use it
- To answer your questions and prepare quotes.
- To book, document and deliver your shipments, including filings required by US export regulations.
- To send you updates about your shipments and, if you agree, occasional news about our services.
- To keep the records the law requires and to protect our business.
- To protect our website and forms from spam and abuse.
- To understand how the website is used and improve it.
Who we share it with
We share information only as needed to move your cargo or run our business: carriers, airlines, agents, truckers and warehouses; customs and other government authorities; and service providers such as our website hosting (Cloudflare), email and payment platforms. We do not sell your personal information.
How long we keep it
We keep information for as long as we need it for the purposes above, including the record-keeping periods set by US export and maritime regulations.
Your choices
You can ask us to show, correct or delete the personal information we hold about you, or stop sending you marketing emails, by writing to [email protected]. Some records must be kept by law even after a request to delete them.
Security
We use reasonable technical and organizational measures to protect your information. No website or email system is completely secure, so please do not send sensitive information such as passwords or card numbers by email or through our forms.
Children
This website is meant for businesses and adults and is not directed at children under 13.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it last changed.
See also our Terms and Conditions and Accessibility Statement.