What does it mean that VCS is an NVOCC?
VIP Cargo Services is licensed by the Federal Maritime Commission as a non-vessel-operating common carrier (NVOCC). We buy space from the ocean carriers, file our rates in our NVOCC tariff and issue you our own house bill of lading. You deal with one company for the booking, the paperwork and the release.
Should I book FCL or LCL?
If your cargo fills most of a container, or it needs to stay sealed from your door to the consignee, a full container (FCL) usually makes sense. Smaller loads go LCL, where you share a container and pay for the space you use. Send us the pieces, weights and dimensions and we will price both when the numbers are close. The
container fit calculator gives you a first idea.
Do you ship 45' high cube containers?
Yes. We book 45' HC containers for light, bulky cargo that needs more room than a 40' HC. Not every carrier, port or inland route takes 45s, so we confirm equipment and routing before we quote.
Can you ship refrigerated cargo?
Yes. We book 20' and 40' reefer containers set to the temperature on your booking, for chilled and frozen cargo. Tell us the commodity, the temperature and any ventilation or humidity settings when you ask for a quote.
What are the doc, SI, VGM and port cut-offs?
They are the deadlines on your booking confirmation. The doc and SI cut-offs are the last moments to send export documents and shipping instructions for the bill of lading. The VGM cut-off is the deadline for the verified gross mass of the packed container. The port cut-off is the last moment the loaded container can gate in at the terminal. Miss one and the container can roll to a later vessel, so we send you every date when we confirm the booking.
What kind of bill of lading will I get?
A VCS house bill of lading. We send a draft for your approval first, then release the final as an original, a telex release or a sea waybill, whichever your consignee, bank or letter of credit calls for.
How quickly is cargo released after I pay?
Once your invoice is paid on PayCargo, we release your cargo within 60 minutes. VCS is Lightning-rated on PayCargo. You can pay on our
payment page.
Which US ports do you ship from?
Our busiest gateway is the Port of New York and New Jersey, close to our Green Brook office. We also ship from Charleston, Baltimore, Norfolk, Savannah, Los Angeles, Long Beach, Oakland and other US ports, with trucking or rail to the port arranged by us.
Can you still ship containers to the Gulf with the Strait of Hormuz restricted?
Yes. We route Gulf-bound containers through Khor Fakkan, Fujairah, Sohar or Jeddah with onward trucking, or move urgent cargo by air. Transit times and surcharges change week to week, so call us before you book. See
Middle East shipping for details.